Showing posts with label offers. Show all posts
Showing posts with label offers. Show all posts

Friday, 27 September 2013

Canada's Fairfax offers to acquire BlackBerry in $4.7 billion deal

A consortium led by Canada’s Fairfax Financial Holdings has offered to acquire struggling smartphone maker BlackBerry.

The proposed deal, which is supported by BlackBerry’s board of directors, values the company at $4.7 billion.

Fairfax already owns about 10 percent of BlackBerry stock and would acquire the remainder for $9 per share and take the company private under the terms of a letter of intent. BlackBerry stock was trading at around $8.25 when the deal was announced.

But for the deal to be completed, the consortium has to complete due diligence. That’s expected to end around Nov. 4. Until then, the deal could still fall apart or have the terms of the acquisition changed.

The letter of intent allows BlackBerry to keep talking with other potential investors before a final deal is signed with the Fairfax consortium.

“This is probably the best possible outcome of several unattractive options for BlackBerry,” said analyst Jack Gold, of J. Gold Associates, in an email. He said the deal could give the company time to restructure and keep investors from “breathing down their neck.”

The deal would also “provide them with some financial stability so its enterprise customers would not feel compelled to replace them for fear of going out of business,” he said. Enterprise customers are important to BlackBerry and the company said last week it would focus future efforts on them rather than consumers.

“But it won’t be easy. Negative press on its situation can sometimes be a self-fulfilling prophesy, and the market may not be kind to them even if they do provide innovative products and services,” he said.

BlackBerry was once the leader of the smartphone sector. At a time when other companies were asking consumers to struggle with clunky web interfaces to email, BlackBerry revolutionized messaging with its handsets that combined an email client with a real keyboard.

But the company failed to evolve its handset range when Apple launched its iPhone and full-screen touchphones began attracting consumers. Its BlackBerry 10 operating system, released earlier this year after more than a year of delays, was an attempt to turn things around, but many analysts saw it as coming too late.

Consumers apparently feel the same way. On Friday, BlackBerry said it would take almost $1 billion in charges on unsold Z10 handsets. The Z10 was the launch flagship of the new BlackBerry 10 operating system.

BlackBerry has also dropped behind Microsoft’s Windows Phone to become number four in the smartphone market, according to the latest estimate from IDC. Google’s Android accounts for around 80 percent of the market, Apple’s iOS comes in second with 13 percent, Windows Phone at third with 4 percent and BlackBerry at 3 percent.

BlackBerry’s best bet would be to focus on secure communications for government and enterprise, with branded devices as part of its portfolio, said analyst Roger Kay of Endpoint Technologies Associates. But as a financial company, Fairfax probably would be open to a breakup if that offered the best return, he said.

Fairfax’s likely intent is to turn the company around for sale to a strategic partner, Kay said. That might take the form of an enterprise IT giant such as Oracle or Hewlett-Packard, which could make BlackBerry part of a larger security and mobile play.

BlackBerry Z10BlackBerry Z10

If Fairfax plans to keep the company together, it should say so, said analyst Avi Greengart of Current Analysis. Microsoft did the right thing earlier this month when it announced plans to buy Nokia and expressed a clear commitment to the company and its devices, he said.

Unfortunately, it’s not yet clear why Fairfax wants to buy BlackBerry or what it plans to do with the company, Greengart said. Taking the company private would stop the decline in its stock price, but not much else, he said.

“This is not a company that’s coming in with new distribution, new technology, new management, new marketing,” Greengart said.

Fairfax might sell BlackBerry whole, narrow its focus to mobile device management or break it up into pieces that other vendors might want, he said.

Whatever Fairfax’s plans may be, BlackBerry is due for a new CEO, Endpoint’s Kay said.

“Thorsten Heins is probably out within the week,” he said. After a weak launch of the BlackBerry 10 OS earlier this year and the $1 billion Z10 writedown, Heins has proved he doesn’t get it, Kay said.

Greengart said Fairfax might keep Heins on board while selling off parts of BlackBerry, a strategy Heins has already carried out in some areas. But at BlackBerry, “I don’t think anybody’s job is secure,” he said.

Updated again 9/23/2013 at 1:30 p.m. PDT

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service.
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HP now offers software support for Apple iPads

Is your iPad out of warranty? Hewlett-Packard wants to help.

HP updated its SmartFriend support service on Thursday and will now troubleshoot problems with Windows, Android, Chrome OS, OS X, and iOS products, according to a fact sheet describing the service.

“HP is expanding its HP SmartFriend service to provide 1:1 expert support for any brand of PC or tablet,” the company said. The plan previously supported PCs from HP and other vendors, as well as Macs.

Users can avail of the service to address general hardware, software, and malware issues. HP says its agents can “remove viruses, improve PC performance, solve software errors, and connect devices to a wireless network with enhanced security.” The support is provided by phone or over the Internet, so don’t expect a technician to trot in and fix your iPad in person. But HP notes it can save you from driving to a store.

Note: unlike Best Buy’s Geek Squad service, HP’s service does not include hardware repairs. It can be tricky to change the battery or storage in tablets, so for iPads, the Genius Bars at Apple Stores may still be the best option for some repairs.

HP didn’t immediately comment on exactly what support it will provide for the iPad. HP printers offer wireless printing from iPads and iPhones. HP sells primarily Windows PCs and Android tablets, though on Thursday it announced the Pavilion 14 laptop with Google’s Chrome OS, as well as many other products.

HP Pavilion 14 Chromebook

While SmartFriend includes support for iOS devices, the service seems focused mainly on Windows products. Its technicians include “Microsoft Application Trainers, Microsoft Product Specialists, A+/MCP/MCSE Certified Professionals, Network Administrators and HTML Developers,” according to the fact sheet.

The service starts at $9.99 per month, and users can sign up for a pre-paid, monthly, or yearly support plan. A “Complete Plan” supports two devices, while a “Family Plan” supports up to four devices.

Agam Shah is a reporter for the IDG News Service in New York. He covers hardware including PCs, servers, tablets, chips, semiconductors, consumer electronics and peripherals.
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Friday, 20 September 2013

HP offers support for Apple iPads

September 19, 2013 03:31 PM ETIDG News Service - Is your iPad out of warranty? Hewlett-Packard wants to help.

HP updated its SmartFriend support service on Thursday and will now troubleshoot problems with Windows, Android, Chrome OS, OS X and iOS products, according to a fact sheet describing the service.

"HP is expanding its HP SmartFriend service to provide 1:1 expert support for any brand of PC or tablet," the company said. The plan previously supported PCs from HP and other vendors, as well as Macs.

Users can avail of the service to address general hardware, software and malware issues. HP says its agents can "remove viruses, improve PC performance, solve software errors, and connect devices to a wireless network with enhanced security." The support is provided by phone or over the Internet, so don't expect a technician to trot in and fix your iPad in person. But HP notes it can save you from driving to a store.

Unlike Best Buy's Geek Squad service, HP's service does not include hardware repairs. It can be tricky to change the battery or storage in tablets, so for iPads, the Genius Bars at Apple Stores may still be the best option for some repairs.

HP didn't immediately comment on exactly what support it will provide for the iPad. HP printers offer wireless printing from iPads and iPhones. HP sells primarily Windows PCs and Android tablets, though on Thursday it announced the Pavilion 14 laptop with Google's Chrome OS.

While SmartFriend includes support for iOS devices, the service seems focused mainly on Windows products. Its technicians include "Microsoft Application Trainers, Microsoft Product Specialists, A+/MCP/MCSE Certified Professionals, Network Administrators and HTML Developers," according to the fact sheet.

The service starts at US$9.99 per month and users can sign up for a pre-paid, monthly or yearly support plan. A "Complete Plan" supports two devices, while a "Family Plan" supports up to four devices.

Agam Shah covers PCs, tablets, servers, chips and semiconductors for IDG News Service. Follow Agam on Twitter at @agamsh. Agam's e-mail address is agam_shah@idg.com

Reprinted with permission from IDG.net. Story copyright 2012 International Data Group. All rights reserved.

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Monday, 9 September 2013

Facebook offers real-time feed of user data to online and TV news

Facebook revealed a new tool that enables news organisations to tap into user comments and display them online or on TV in real-time.

The social network launched two tools on Monday, the Keyword Insights API (application programming interface) and the Public Feed API, it said in a blog post.

The Public Feed API displays a real-time feed of public posts for a specific word, while the Keyword Insights API aggregates the total number of posts that mention a specific term in a given period, Facebook said.

The keyword API is also able to display anonymous, aggregated results based on gender, age and location, the company added. A TV show can for instance use this option to include how many people on Facebook talked about a topic and show where they are located while showing if it is most popular among men or women and in which age groups, Facebook said.

The public feed API will only gather public posts. If a post is not public it will not be shown, a Facebook spokeswoman said in an email. She compared the feed to similar services provided by Twitter. News channels often use public Twitter messages during their broadcasts.

If someone doesn't want a Facebook message to be used in the new feed, the proper audience for the message can be selected when posting it, she said.

Access to the APIs is starting today for a limited selection of news organizations including Buzzfeed, CNN, NBC's Today Show, The Economist, Slate, and Sky TV in the U.K., Facebook said.

"For example, CNN's New Day can now easily incorporate what people on Facebook have to say about the latest, breaking news event during their show," Facebook said.

Facebook will also offer the service to some of its "preferred marketing developers." It named the first of those as Mass Relevance, a social engagement platform for discovering and filtering content, which will use the new tool to highlight trends and conversations for its media clients, according to Facebook.

The tool will be made available to additional partners in the coming weeks, the spokeswoman said, but she declined to say who those additional partners are.

Facebook has been rolling out a series of products over the past few months to track popular conversations on its platform, including hashtags, embedded posts and trending topics. Last week's kick-off of the National Football League (NFL) season in the U.S. for instance garnered over 20 million likes, comments, and shares on Facebook by over 8 million people, it said.

Loek is Amsterdam Correspondent and covers online privacy, intellectual property, open-source and online payment issues for the IDG News Service. Follow him on Twitter at @loekessers or email tips and comments to loek_essers@idg.com

Loek Essers focuses on online privacy, intellectual property, open-source and online payment issues.
More by Loek Essers, IDG News Service


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Oyster offers all-you-can-read ebooks for $10 per month

For years, people have dreamed of a “Netflix for ebooks,” and now a startup called Oyster is making it happen.

Oyster offers subscription access to more than 100,000 books for $10 per month. It’s an invite-only service for now, with requests fulfilled on a first-come, first-served basis.

Subscribers can access their books through an app for iPhone and iPod Touch, with an iPad app coming later this fall. The app supports offline reading, and while Oyster is only available to U.S.-based subscribers, users are still allowed to read their books outside the country. Unfortunately, Oyster hasn’t set any plans to offer apps for Android or other platforms.

Selections on Oyster

Oyster isn’t exactly the first company to offer subscription-based ebooks. Amazon, for example, offers a “ Lending Library” of books to Amazon Prime customers, but users can only check out one book at a time, and can only access the book on a Kindle e-reader or tablet.

Other companies, such asBookboard and Speakaboo , sell subscriptions to ebooks for children. Booksfree offers a subscription for physical books, but not digital ones.

But Oyster is the only company to offer a broad selection of ebooks without any restrictions on how many ebooks users can check out or read.

In that sense, it’s the most Netflix-like ebook service yet.

Not surprisingly, most publishers are dragging their heels on the subscription concept, just as they did with ebooks themselves. Right now, Oyster only offers books from HarperCollins, Houghton Mifflin Harcourt, Workman and Smashwords. Three of the “big four” book publishers—Simon & Schuster, Random House and Penguin Group—aren’t participating.

“Some authors and publishers are not yet working with us to make their books available on Oyster,” the service’s FAQ page says. “We hope to work with as many authors and publishers as possible in the future.” Oyster also notes that it may remove books due to rights-related issues, and that new releases generally take a few months to show up on the service.

Still, as GigaOM points out, Oyster has a fair share of bestsellers, including Water for Elephants, Life of Pi, and Lord of the Rings.

It’s early days for this kind of service—for skittish publishers, there’s obviously a balance to be struck between the subscription model and standalone sales. Hopefully publishers will warm to the idea of a Netflix for ebooks, just as the film, television, and music industries embraced subscriptions in their own ways. There are too many good books that are being left unread.


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Monday, 2 September 2013

High-profile hack attack offers a lesson for other at-risk sites

It happened early last week: Twitter started buzzing; one of the world's largest news portals was offline, and a hacking group was claiming responsibility. The Syrian Electronic Army (SEA), a pro-Assad hacking group known for their previous campaigns against media organizations, altered the DNS records for the New York Times, Twitter, and the Huffington Post. The group also targeted ShareThis.com, a platform that enables readers to share links to content on a wide range of services, including social media, sites like Reddit, Slashdot, and more.

Twitter had the most issues to deal with, as its domain shortening service (t.co) well as its primary domain and image hosting service (twimg.com) all had their DNS records altered. The attack was possible due to a social engineering campaign launched by the SEA that targeted MelbourneIT, the registrar responsible for hosting the targeted DNS servers.

According to reports, including those from MelbourneIT themselves, the SEA spent some time on this campaign, and created a clever phishing email that eventually snared an unknown reseller's username and password, which granted them access to the domain controls needed to alter DNS settings.

While this attack was bad, things could have certainly been much worse, as other large brands also use MelbourneIT for their DNS. Among the other customers are Yahoo, Google, Microsoft, Adobe, IKEA, and AOL. Fortunately, the account that the SEA compromised didn't share access to those domains.

"Social-engineering and most specifically phishing is one of the largest attack surfaces we face in the security industry. Hacking through websites and breaching perimeters takes way to much time and usually not worth the effort. Sending a targeted email to a company almost guarantees you access to whatever you want and we aren't capable of handling these types of attacks right now," said Dave Kennedy, the creator of the Social Engineer Toolkit and the founder of TrustedSec, in an email to CSO.

Kennedy added, "My question to everyone right now is that if they are targeting resellers, outside parties, and people not always in the company, but control certain aspects of an organization, where does this leave our massive exposures in the cloud?"

In the wake of the Twitter and New York Times attacks, several major brands remain at risk. The risk comes from two angles; the first is exposure to social engineering. Should an attacker gain access to the DNS controls directly, then a situation such as the one that occurred this week could certainly happen again.

The other angle is the use of a registry lock. Since details have started to emerge about how the New York Times, Twitter, and the others were attacked—thanks to disclosures from MelbourneIT, one of the defenses being touted is the practice of applying a Registry Lock flag to critical domains.

Registry locks are usually applied by the registrar and are used to prevent unauthorized or unwanted changes to a domain. Once a domain name is flagged, then the lock will prevent DNS modifications, contact modifications, transfers, and deletion. Any changes requested will require additional methods of verification outside of a username and password.

Rapid7's Chief Research Officer, HD Moore, monitored many of the Web's top brands in the aftermath of the SEA attacks. In the hours following the attacks, a number of brands had registry locks placed on their domains. As expected, Twitter locked t.co and twimg.com, but they also added a lock to tweetdeck.com and vine.com. The Huffington Post, another victim of the SEA, also added a registry lock. Moreover, Patch.com, MapQuest.com, Starbucks.com, and TechCrunch.com also added registry locks.

Among those brands lacking registry lock protection are Adobe (Adobe.com and Acrobat.com) American Airlines, AOL, BB&T Bank, Australia and New Zealand Banking Group, Cisco, IBM, and 1&1 Internet (Mail.com), just to name a few. There are plenty of others, including major security firms (McAfee), media (Huston Chronicle, SF Gate), as well as service portals such a PR Newswire and Monster.com.

In an email sent to CSO, Moore said that although twitter.com did have a lock in place, at the time of the attack, many large-brand domains were hosted with MelbourneIT and were not locked.

"There is no evidence that the attackers made changes to these domains, but these were potentially vulnerable at the time the attack took place. In other words, things could have been much worse."

In a statement, MelbourneIT encouraged domain owners to use registry locks. While the protection offered isn't foolproof, it's another layer of defense.

"For mission critical names we recommend that domain name owners take advantage of additional registry lock features available from domain name registries including.com... Some of the domain names targeted on the reseller account had these lock features active and were thus not affected."


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Thursday, 29 August 2013

Bitcoin offers privacy—as long as you don't cash out or spend it

On the surface, Bitcoin seems to be a great way to hide cash. Actually, it’s a terrible way to launder money.

That’s the conclusion of a new academic study that analyzed Bitcoin’s blockchain, or the public ledger that records bitcoin transactions. The ledger shows how bitcoins move from one person to another, represented by 34-character alphanumeric addresses.

It’s a sea of numbers without names. But researchers from the University of California at San Diego and George Mason University found it is a lot harder to convert bitcoins to cash—or spend the bitcoins with a service—and stay anonymous due to the ledger.

Most bitcoin users interact with a service to buy or sell the virtual currency. These days, most of those services want to know exactly who they’re dealing with, especially as regulators around the world take an increasing interest in bitcoin.

Monday, 26 August 2013

Social network use offers clues for security, Gartner says

Keeping people from social media is like keeping people from breathing, according to Gartner research director, Rob McMillan.

McMillan made the comparison at the Gartner Security Summit in Sydney, Australia recently, where he highlighted the importance of embracing social media from a security perspective instead of shying away from it or even trying to prohibit its use.

social network

"Social is the most popular form of Cloud service on the planet," he said. "Blocking access just encourages people to overcome security controls."

By opening up to social media, McMillan said it helps companies "learn new tricks."

"We have to understand how social works and develop capabilities in monitoring, data analysis, mitigation and remediation," he said.

Another useful outcome from embracing social media is that it forces IT professionals to consider employees and customers as part of the broad security team.

However, McMillan warns that all of this cannot be managed "just by buying more technology."

"The social risk is not just about social media, and we've already seen many companies affected by social risk events," he said.

Beyond the social media discussion is big data, which McMillan said can enable true context aware security risk management.

While there are numerous tools that can help a business to take advantage of big data, he warns that the work does not stop there.

"All of the data and analysis in the world won't help if you do not know how to use the results to identify flaws in emerging risks," he said.


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Thursday, 22 August 2013

Review: DropittoMe offers simple Dropbox sharing without software

DROPitTOme DropittoMe is a free and easy way to allow others to upload content to your Dropbox—and you might find it pretty handy, too.

If you use the online file sharing service Dropbox, you know how easy it is for other users to send you files. But what about people who don't use Dropbox? DROPitTOme (and yes, that is how they capitalize it) is a free service that provides a simple way that people can upload files to your Dropbox account without having to install anything. It's similar to the handy dbinbox.

DropittoMe requires a password before content can be uploaded to your account, which is a nice security feature.

To use DropittoMe, you simply allow the service access to your Dropbox, and it creates a DropittoMe folder in your account. You then claim your username, which will be part of the link DropittoMe creates for you. I was able to claim “Liane” as a username, so my link will be relatively easy for anyone with whom I share it to remember it. With this link, anyone can send me files that then appear in the Dropittome folder in Dropbox.

I like that DropittoMe doesn’t simply assign you a random link. Instead, you get an easy-to-remember URL. What’s also nice is that you get to create a password, which folks who want to upload content to your Dropbox account will need to send files. It’s not the utmost in security—especially when you consider the security pitfalls of how you’re going to share that password with your friends and colleagues—but it is at least a protective barrier to your account.

DropittoMe’s interface is easy to understand, but also slick and attractive.

DropittoMe isn’t just for other folks to use. It’s also a convenient way to upload files to your own Dropbox account. You could use Dropbox’s own Web app when using a computer without Dropbox installed, but DropittoMe’s upload link can be even simpler. It allows you to upload files with fewer clicks. It allows you to place them only in the DropittoMe folder that it’s already created, though. And it limits you to files that are 75MB or smaller. But it’s a free, easy way to allow others to share content with you without them having to sign up for Dropbox.

Note: The Download button takes you to to the vendor's website, where you can sign up to use this Web service.


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Friday, 16 August 2013

Review: Gmail Notifier Pro offers notifications and a whole lot more

Gmail Notifier Pro $13.00 Gmail Notifier Pro offers an easy way to get updates on many of the services you use, but don't expect it to shine as an email client.

Buy Now

Based on its name alone, you might think Gmail Notifier Pro is simply a notification service for Google's email service, something like Chrome extension Checker Plus. But you'd be wrong. Sure, this application will notify you of incoming Gmail messages, but it also does a whole lot more.

To get started with Gmail Notifier Pro, simply install it on your Windows PCs, and add the accounts you'd like it to manage. It supports various Google services, including Calendar, Reader, Drive, News, and Google +, as well as RSS/Atom feeds, Microsoft SkyDrive, Twitter, Yahoo Mail, Microsoft Outlook.com, and any IMAP or POP email account. The free demo version supports two accounts, while the $13 Personal License and $20 Commercial License let you add an unlimited number of accounts.

Gmail Notifier Pro notification screenshotGmail Notifier Pro displays a small pop-up for an incoming email.

Once you've added the accounts, Gmail Notifier Pro runs in the background, and displays a small pop-up notification when changes have been made to one of your accounts. These changes include incoming email messages, Facebook friend requests and messages, calendar reminders, updates to documents stored in SkyDrive or Google Drive, and more.

In fact, the number of notifications can be overwhelming if you use Gmail Notifier Pro to manage numerous accounts, but it is easy to choose which information you'd like the application to display, and for how long.

Gmail Notifier Pro email client screenshotAs an email client, Gmail Notifier Pro is not as refined as it should be.

As a notification service, Gmail Notifier Pro works great. It alerts you to incoming emails and other updates in a way that's not intrusive. At a quick glance, you can see whether an incoming message or update is important enough to interrupt your work. But that's not all it does: Gmail Notifier Pro also works as an email client, from which you can compose and send messages. Here, it stumbles just a bit. Sure, you can easily read messages and attachments, and composing them is a breeze, too. But the overall interface is not just not refined enough: It's too text-heavy and lacks the small details (such as a three-pane view) that the best email clients offer.

I wouldn't rely on Gmail Notifier Pro as an email client, but I do like the notifications it offers. It covers a wide range of services and works reliably.


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