Showing posts with label patches. Show all posts
Showing posts with label patches. Show all posts

Monday, 9 September 2013

Microsoft readies a tsunami of patches for Windows, IE, Office

For sheer volume of bulletins—14 all together—Microsoft's Patch Tuesday this month will prove onerous, with one critically important set of patches aimed to fix flaws in all versions of the Internet Explorer browser that can result in remote code execution on victims' machines.

In addition, three other critical bulletins flag patches that address flaws in SharePoint, Windows XP, Outlook 2007, and Outlook 2010, all of which can result in attackers gaining the ability to execute code on host computers.

internet_explorer

The critical Internet Explorer bulletin is the most important to address, says Ken Pickering, director of engineering at CORE Security, because it affects the most widely-used application and requires a restart. He advises addressing the fixes right away.

"Patches that require a restart have proven time and time again to create the greatest number of vulnerabilities as IT is either hesitant or too overwhelmed to bring the network down," he says.

The SharePoint Server vulnerability is the top priority for server administrators, says Wolfgang Kandek, CTO of Qualys, not only because it is ranked critical but because it should be tested thoroughly to make sure that once patched it doesn't interfere with business-critical activity. A critical rating means the vulnerabilities identified can be exploited without users interacting with the attack.

That same SharePoint bulletin, listed as No. 1 on the Microsoft notification page, is deemed most important by Tommy Chin, a technical support engineer at CORE Security. "The data on a server machine is typically worth more than data on a workstation machine and it is fairly easy to discover SharePoint servers using Google," he says. "Attackers can leverage this easy-to-obtain list, and start hammering on SharePoint servers around the world."

Bulletin No. 2 should be high priority because it addresses Outlook problems that can be exploited by simply previewing an email, without even opening it, Kandek says. This bulletin applies to Office 2007 and Office 2010.

The final critical bulletin affects Windows XP and Windows Server 2003, both of which are headed for end of life within the next two years (which itself should serve as a trigger to move to other platforms), he says. "Those operating systems and the Office suite will then start to accumulate unfixed vulnerabilities and become a magnet for attackers who will have access to easy-to-use and surefire tools to exploit setups that run on XP/2003 or that have Office 2003," he says.

According to Kandek's count, this month's bulletins brings the year's total to 80, just three shy of the total for all of last year, and on a pace to exceed 2011, which logged 100.

Tim Greene covers Microsoft for Network World and writes the Mostly Microsoft blog.
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Thursday, 29 August 2013

IBM starts restricting hardware patches to paying customers

Following through on a policy change announced in 2012, IBM has started restricting availability of hardware patches to paying customers, spurring at least one advocacy group to accuse the company of anticompetitive practices.

IBM "is getting to the spot where the customer has no choice but to buy an IBM maintenance agreement, or lose access to patches and changes," said Gay Gordon-Byrne, executive director of the DRTR (Digital Right to Repair), a coalition for championing the rights of digital equipment owners.

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Such a practice could dampen the market for support service of IBM equipment from non-IBM contractors, and could diminish the resale value of IBM equipment, DRTR charged.

On Aug. 11, IBM began requiring visitors of the IBM Fix Central website to provide a serial number in order to download a patch or update. According to DRTR, IBM uses the serial number to check to see if the machine being repaired was under a current IBM maintenance contract, or under an IBM hardware warranty.

"IBM will take the serial number, validate it against its maintenance contract database, and allow [user ] to proceed or not," Gordon-Byrne explained.

Traditionally, IBM has freely provided machine code patches and updates as a matter of quality control, Gordon-Byrne said. The company left it to the owner to decide how to maintain the equipment, either through the help of IBM, a third-party service-provider, or by itself.

This benevolent practice is starting to change, according to DRTR.

In April 2012, IBM started requiring customers to sign a license in order to access machine code updates. Then, in October of that year, the company announced that machine code updates would only be available for those customers with IBM equipment that was either under warranty or covered by an IBM maintenance agreement.

"Fix Central downloads are available only for IBM clients with hardware or software under warranty, maintenance contracts, or subscription and support," stated the Fix Central site documentation.

Nor would IBM offer the fixes on a time-and-material contract, in which customers can go through a special bid process to buy annual access to machine code.

The company didn't immediately start enforcing this entitlement comparison policy however -- until earlier this month. "Until August, it didn't appear that IBM had the capability," Gordon-Byrne said. "We were wondering when they were going to do that step."

The policy seems to apply to all IBM mainframes, servers and storage systems, with IBM X system servers being one known exception. Customer complaints forced IBM to halt the practice for X servers, according to Gordon-Byrne.

This practice is problematic to IBM customers for a number of reasons, DRTR asserted.

Such a practice limits the resale of hardware, because any prospective owner of used equipment would have to purchase a support contract from IBM if it wanted its newly acquired machine updated.

And this could be expensive. IBM also announced last year it would start charging a "re-establishment fee" for equipment owners wishing to sign a new maintenance contract for equipment with lapsed IBM support coverage. The fee could be as high as 150 percent of the yearly maintenance fee itself, according to DRTR.

IBM could also use the maintenance contracts as a way to generate more sales.


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IBM starts restricting hardware patches to paying customers

Following through on a policy change announced in 2012, IBM has started restricting availability of hardware patches to paying customers, spurring at least one advocacy group to accuse the company of anticompetitive practices.

IBM “is getting to the spot where the customer has no choice but to buy an IBM maintenance agreement or lose access to patches and changes,” said Gay Gordon-Byrne, executive director of the Digital Right to Repair (DRTR), a coalition for championing the rights of digital equipment owners.

Such a practice could dampen the market for support service of IBM equipment from non-IBM contractors, and could diminish the resale value of IBM equipment, DRTR charged.

On Aug. 11, IBM began requiring visitors of the IBM Fix Central website to provide a serial number in order to download a patch or update. According to DRTR, IBM uses the serial number to check to see if the machine being repaired was under a current IBM maintenance contract, or under an IBM hardware warranty.

“IBM will take the serial number, validate it against its maintenance contract database, and allow [user ] to proceed or not,” Gordon-Byrne explained.

Traditionally, IBM has freely provided machine code patches and updates as a matter of quality control, Gordon-Byrne said. The company left it to the owner to decide how to maintain the equipment, either through the help of IBM, a third-party service-provider, or by itself.

This benevolent practice is starting to change, according to DRTR.

In April 2012, IBM started requiring customers to sign a license in order to access machine code updates. Then, in October of that year, the company announced that machine code updates would only be available for those customers with IBM equipment that was either under warranty or covered by an IBM maintenance agreement.

“Fix Central downloads are available only for IBM clients with hardware or software under warranty, maintenance contracts, or subscription and support,” stated the Fix Central site documentation.

Nor would IBM offer the fixes on a time-and-material contract, in which customers can go through a special bid process to buy annual access to machine code.

The company didn’t immediately start enforcing this entitlement comparison policy however—until earlier this month. “Until August, it didn’t appear that IBM had the capability,” Gordon-Byrne said. “We were wondering when they were going to do that step.”

The policy seems to apply to all IBM mainframes, servers, and storage systems, with IBM X system servers being one known exception. Customer complaints forced IBM to halt the practice for X servers, according to Gordon-Byrne.

This practice is problematic to IBM customers for a number of reasons, DRTR asserted.

Such a practice limits the resale of hardware, because any prospective owner of used equipment would have to purchase a support contract from IBM if it wanted its newly acquired machine updated.

And this could be expensive. IBM also announced last year it would start charging a “re-establishment fee” for equipment owners wishing to sign a new maintenance contract for equipment with lapsed IBM support coverage. The fee could be as high as 150 percent of the yearly maintenance fee itself, according to DRTR.

IBM could also use the maintenance contracts as a way to generate more sales.

“If IBM decides it wants to jack the maintenance price in order to make a new machine sale, they can do it because there is no competition,” Gordon-Byrne said.

IBM is not the first major hardware firm to use this tactic to generate more after-market sales, according to Gordon-Byrne. Oracle adopted a similar practice for its servers after it acquired Sun Microsystems, and its considerable line of hardware, in 2010.

The Service Industry Association—which focuses on helping the computer, medical and business products service industries— created DRTR in January 2013 to fight against encroaching after-market control of hardware manufacturers. The SIA itself protested Oracle’s move away from free patches as well.

DRTR is actively tracking a number of similar cases involving after-market control of hardware, such as an Avaya antitrust trial due to start Sept. 9 in the U.S. District Court for the District of New Jersey.

IBM declined to comment for this story.

Joab Jackson covers enterprise software and general technology breaking news for the IDG News Service.
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Tuesday, 27 August 2013

Microsoft will craft XP patches after April '14, but not for you

Computerworld - Just because Microsoft doesn't plan on giving Windows XP patches to the public after April 8, 2014, doesn't mean it's going to stop making those patches.

In fact, Microsoft will be creating security updates for Windows XP for months -- years, even -- after it halts their delivery to the general public.

Those patches will come from a program called "Custom Support," an after-retirement contract designed for very large customers who have not, for whatever reason, moved on from an older OS.

As part of Custom Support -- which according to analysts, costs about $200 per PC for the first year and more each succeeding year -- participants receive patches for vulnerabilities rated "critical" by Microsoft. Bugs ranked as "important," the next step down in Microsoft's four-level threat scoring system, are not automatically patched. Instead, Custom Support contract holders must pay extra for those. Flaws pegged as "moderate" or "low" are not patched at all.

"Legacy products or out-of-support service packs covered under Custom Support will continue to receive security hotfixes for vulnerabilities labeled as 'Critical' by the MSRC [Microsoft Security Response Center]," Microsoft said in a Custom Support data sheet. "Customers with Custom Support that need security patches defined as 'Important' by MSRC can purchase these for an additional fee.

"These security hotfixes will be issued through a secure process that makes the information available only to customers with Custom Support," the data sheet promised.

Because Microsoft sells Custom Support agreements, it's obligated to come up with patches for critical and important vulnerabilities. And it may be required to do so for years: The company sells Custom Support for up to three years after it retires an operating system.

Custom Support and the XP security updates that result have been one reason why some experts have held out hope that Microsoft will backtrack from retiring XP next April. Their reasoning is straight-forward: Microsoft will have patches available -- its engineers won't have to do any more work than they already committed to doing -- so handing them out to all would be a simple matter.

Or not. Most experts have said that the chance Microsoft will prolong Windows XP's life run between slim and none. And giving away patches to everyone risks a revolt by those big customers who have paid millions for Custom Support.

But Microsoft does have options. Computerworld sees six.

Continue patching for free

If Windows XP remains a major presence, as it appears likely, with projections as high as 33.5% of all personal computers at the end of April 2014, Microsoft could decide to continue patching the aged OS with free fixes for critical vulnerabilities, maybe even those rated important.

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